The City of Coventry has long been at the forefront of urban transformation, embedding digital connectivity, transport innovation and sustainable infrastructure across its public services. One of the ways this commitment materialises is in the parking estate, where Coventry is embracing the future of mobility and visitor experience.
As part of its ambition to become a truly connected “Smart City,” Coventry City Council turned to Hozah to modernise its car parks and deliver a seamless, safe and friction‑free journey for drivers.
The Challenge: Parking in a Smart City Environment
In a city centre environment where footfall, tourism, retail, and mobility converge, car parking plays a crucial role, not just in accommodating vehicles but in enhancing the visitor experience, supporting the local economy and aligning with broader transport ambitions.
Coventry City Council needed a solution that would:
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Offer drivers a modern, touchless parking experience that reduces friction and supports public health and safety.
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Strengthen revenue generation and maximise occupancy by removing the barriers to entry and exit.
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Integrate with the council’s broader transport innovation agenda and digital infrastructure efforts.
Our Solution: Automated Parking with Hozah
Hozah’s Autopay technology, based on automatic number‑plate recognition (ANPR) and full automation of the payment process, was selected by Coventry as the right fit. Coventry City Council
For drivers this means: simply arrive, park and leave, no ticket machines, no downloads of additional apps, no hassle. For Coventry, this means a parking operation that supports safety, transparency, efficiency and enhanced driver satisfaction.
These comments reflect the broader success of the project: a driver‑centred experience aligned with the City’s ambitions.
Why This Matters
By enabling fully automated, hassle‑free parking across key council‑managed sites, Coventry City Council isn’t just upgrading a service, it’s elevating the reputation of the city as a modern, connected place to visit, work and live. This influences:
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Driver experience: Better service leads to more visits, longer stays and stronger local economy support.
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Revenue & operational efficiency: Automation reduces staffing overhead, friction and improves compliance and throughput.
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City‐wide ambition: Aligning parking with the digital, sustainability and transport innovation agenda shows how every part of the urban ecosystem matters.
Want to simplify parking at your site?
Want to know more about this project? Book a meeting with a member of our team now!
